Shipping Policy

Shipping Policy – Elizarose London

Last updated: March 31, 2026

At Elizarose London, we are committed to delivering your order safely and efficiently. This Shipping Policy outlines our processing times, delivery estimates, and important shipping information.

By placing an order, you agree to the terms outlined below.

  1. Order Processing

  • Orders are processed within 24–72 hours after purchase confirmation

  • Orders are processed on business days (Monday–Friday, excluding public holidays)

  • Once your order has been shipped, you will receive a confirmation email with tracking information

Please note: Processing time is separate from shipping time.

  1. Shipping & Delivery Times

All orders are shipped from our international fulfillment centers.

Estimated delivery time after shipment:

5–14 business days

In some cases, delivery may take up to 30 business days due to:

  • High demand periods (e.g., holidays or sales events)

  • Customs processing

  • Weather disruptions

  • International logistics delays

  • Force majeure events beyond our control

Delays within 30 business days are not considered lost shipments and do not qualify for refunds, chargebacks, or cancellations.

If your order has not arrived within 30 business days, please contact us and we will assist you.

  1. Free Shipping

We offer free shipping on all orders, regardless of order value or destination.

There are no additional shipping fees at checkout.

  1. International Shipping Notice

By placing an order, you acknowledge and accept that:

  • Your order may be shipped from an overseas warehouse

  • International shipping may involve customs procedures

  • Delivery times may vary depending on destination country regulations

Customers are responsible for complying with local import laws and regulations.

  1. Order Tracking

All orders include tracking.

  • Once shipped, you will receive an email with a tracking number

  • Tracking updates may take a few days to appear after shipment

  1. Customs, Duties & Delays

Customs procedures and inspections are outside of our control.

Elizarose London is not responsible for:

Shipping Policy – Elizarose London

Last updated: March 31, 2026

At Elizarose London, we are committed to delivering your order safely and efficiently. This Shipping Policy outlines our processing times, delivery estimates, and important shipping information.

By placing an order, you agree to the terms outlined below.

  1. Order Processing

  • Orders are processed within 24–72 hours after purchase confirmation

  • Orders are processed on business days (Monday–Friday, excluding public holidays)

  • Once your order has been shipped, you will receive a confirmation email with tracking information

Please note: Processing time is separate from shipping time.

  1. Shipping & Delivery Times

All orders are shipped from our international fulfillment centers.

Estimated delivery time after shipment:

5–14 business days

In some cases, delivery may take up to 30 business days due to:

  • High demand periods (e.g., holidays or sales events)

  • Customs processing

  • Weather disruptions

  • International logistics delays

  • Force majeure events beyond our control

Delays within 30 business days are not considered lost shipments and do not qualify for refunds, chargebacks, or cancellations.

If your order has not arrived within 30 business days, please contact us and we will assist you.

  1. Free Shipping

We offer free shipping on all orders, regardless of order value or destination.

There are no additional shipping fees at checkout.

  1. International Shipping Notice

By placing an order, you acknowledge and accept that:

  • Your order may be shipped from an overseas warehouse

  • International shipping may involve customs procedures

  • Delivery times may vary depending on destination country regulations

Customers are responsible for complying with local import laws and regulations.

  1. Order Tracking

All orders include tracking.

  • Once shipped, you will receive an email with a tracking number

  • Tracking updates may take a few days to appear after shipment

  1. Customs, Duties & Delays

Customs procedures and inspections are outside of our control.

Elizarose London is not responsible for:

  • Customs delays

  • Carrier delays

  • Weather-related disruptions

  • Force majeure events

These delays do not qualify for refunds or disputes.

  1. Incorrect Address Disclaimer

It is the customer’s responsibility to ensure that the shipping address is correct at checkout.

If an incorrect address is provided and the order has already been shipped, we are not responsible for lost shipments.

  1. Contact Information

If you have any questions regarding your shipment, please contact us:

Email: info@elizarose-london.com

  • Customs delays

  • Carrier delays

  • Weather-related disruptions

  • Force majeure events

These delays do not qualify for refunds or disputes.

  1. Incorrect Address Disclaimer

It is the customer’s responsibility to ensure that the shipping address is correct at checkout.

If an incorrect address is provided and the order has already been shipped, we are not responsible for lost shipments.

  1. Contact Information

If you have any questions regarding your shipment, please contact us:

Email: info@elizarose-london.com